If you do not receive errors in the test document but you still cannot print your original document, your original document may be damaged.

These tests may also give you clues about certain fonts or graphics that Word cannot print. The success or failure of these tests shows whether Word is functionally able to print.

Click and drag your cursor across the document to insert the shape.

To insert a drawing object, follow these steps:.

Select the number of columns and rows that you want, and then select OK.

Select Insert, select Table, and then select Add a Table.

Select one of the pictures, and then select Insert.

Type any term in the search box, and then press Enter or select Search.

Select the Insert tab, and then select Online Pictures.

To insert clip art, follow these steps:.

On the Home menu, use the font box to select a different font.

To change the font, follow these steps:.

If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object. This inserts 10 paragraphs of sample text.

You receive error messages and other messages when you try to print a file.

The following are examples of print failures:

Change the location to My Documents, and name the file Test.prn.

When the driver installation is finished, open a document in Word.

Leave the default Share name, and select Next.

On the Printer Sharing screen, select Share this printer so that others on your network can find and use it.

On the Type a printer name screen, leave the name as Generic/Text Only, and select Next.

Under Printers, select Generic/Text Only, and then select Next.

Make sure that the Use an existing port check box is selected, then change the list option to File: (Print to file).

On the Find a printer by other options screen, select Add a local printer or network printer with manual settings.

Select The printer that I wanted isn't listed.

Test printing with different print drivers

On the Advanced Boot Options screen, select Safe Mode, and then press Enter.

Press and hold the F8 key as your computer restarts.

Select Start, select the Power button, and then select Restart.

Remove all media (USB drive, DVD, CD) from your computer.

Select Online Repair, then follow instructions to repair the programs.

Under Apps & features, select Microsoft Office Word.

In a new document, type This is a test.

Before you begin, make sure that Windows is up-to-date, and then try to print again.

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